Is BigCommerce a real contender with Shopify? Will, it fits your needs? This Bigcommerce review will show you.
With over ninety-five,000 live sites presently victimization the BigCommerce reviews2021 system for merchandising things and process payments online, there’s robust reason to believe that BigCommerce provides a viable and powerful interface for your eCommerce desires. Our BigCommerce Review covers all of the aspects of this eCommerce platform, from the options to the protection and support.
There's additional thought: In early 2016, BigCommerce underwent associate degree improbably forceful rebranding amendment, with a totally new complete structure, additional integrations, and many of the latest options for the users. In short, the corporate declared that the brand amendment is additional akin to what the platform is meant to try to do for users, bearing on the upward trending chart emblem. additionally, the corporate has shuffled around its website style in an endeavor to supply easier access to data for all users.
Is the disapproval appearance nice, however what regarding you because of the user? From Shopify to Squarespace, one in every of the largest challenges once beginning a business is to work out that of the highest eCommerce systems is correct for your business. BigCommerce falls right within the middle of that speech, therefore it’s up to you to make your mind up whether or not payment process or product management is additionally vital. a similar goes for things like security and website style.
BigCommerce may be a high of road eCommerce platform, excellent for moving on the far side tools like eBay and Amazon for commerce. It permits you to line up your store, add merchandise, and begin creating real cash through your website. However, that’s not all. BigCommerce is additionally a specialist eCommerce website builder.
While alternative website builders like Squarespace enable you to create nearly any reasonably website you decide on, eCommerce solutions like BigCommerce are specifically for firms that need a user-friendly thanks to produce a website wherever they'll sell merchandise and services.
BigCommerce undoubtedly stands come in the present marketplace, with a median rate for shoppers like Toyota, mount & Jerrys, and Kodak that reaches around the twenty-eighth year over year. However, it’s value noting that each builder has its execs and cons.
Shopify is creating waves within the market, Volusion is understood to assist out little startups, and Squarespace is that the (relatively) new guy on the block, however, wherever will that leave BigCommerce?
Keep reading to search out out.
Based on various emails and comments from our readers United Nations agency ar victimization BigCommerce, sounds like they're dramatically raising costs for his or her additional fortunate customers (bringing in additional than $125,000 a year in revenue), which makes it loads additional expensive than its direct challenger Shopify, that has fastened costs.
We're perpetually making an attempt to supply the most effective comparisons and most correct reviews, however, we tend to conjointly update our comparison chart on a weekly basis.
If you are not 100% positive that the eCommerce platform is best for your specific wants, check it out!
BigCommerce Reviews – Features
The BigCommerce options all begin with the website builder, since it permits for stunning, responsive styles, while not knowing a lot of concerning net style. Add and manage products with no issues, and settle for payments through a good kind of choice.
Customized shipping may be a must-have for many vendors, and BigCommerce has all of that. The versatile legal system and dropshipping options make sure that you don’t have to be compelled to shift around your business model simply because of your eCommerce system.
Note: in keeping with our readers BigCommerce has been for the most part unresponsive to feature requests, creating it troublesome for several customers to justify the value. for instance, several of the options area units engineered for primarily U.S. customers, that leave the remainder of the globe with options that are not entirely helpful. additionally, customers have complained concerning helpful options obtaining requested over and over within the forums however ne'er returning to fruition (like the flexibility to customize order statuses).
Other than the matter with the update, we will bring up a number of the upsides. From sensible product rules to downloadable sales, email selling tools to advanced computer program optimization, BigCommerce will have some marvelous options. Now, the question is, do these options come back at an affordable value, and area unit all of them that nice in action?
What Are the Pros and Cons of BigCommerce?
Pros:
No platform fees/commission on any arrange (unlike Shopify)
Great in-built, user-centric (free) options, that stops the worth quickly escalating
Smooth multi-channel integration. If you’re already marketing across marketplaces or social media, BigCommerce could be a natural next step
Strong SEO support for organic growth
Cons:
Not as straightforward to line up – our users found some things troublesome to find and/or perceive. It’s not a ‘quick eCommerce fix’, however is possible with it slow and patient.
The revenue-led charge might disadvantage stores with terribly tight margins
Pricing, Fees, and Payment Processing
BigCommerce has AN uncommon approach to plans, therein the arrangement your business is on is set for you. It’s all joined to your business’s revenue:
BigCommerce Plan Pricing: At a Glance
You can, however, upgrade to the next arrangement than your revenue bracket to access a lot of options. We’ll break down every arrangement in additional detail below, which is able to assist you to see once this can be worthy.
Help and Support
When you’re creating cash through your website, any issues are often pricey. as luck would have it, BigCommerce has facilitated choices in situ to induce you sorted quickly and simply.
The help and support channels on the market rely upon what worth arrange you’re on. As normal, BigCommerce provides 24/7 phone and live chat support. No ought to stress out at 4am, investigate down the hours till 9am; merely devour the phone or open up a live chat to induce your downside restricted by morning.
There’s additional email support. In fact, once you sign in for a free trial, you get an Associate in Nursing email by giving a briefing for a ten-minute decision to debate your business, its goals, and the way BigCommerce will assist you to succeed.
In addition to phone, live chat, and email, you'll additionally build use of video tutorials – and even higher, the BigCommerce facilitate Center.
The BigCommerce facilitate Center may be a nice resource. realize answers within the content, raise queries within the Community section, determine concerning news and updates, and even counsel your own ideas to enhance the builder.
If you’re on the foremost costly Enterprise arrange, you unlock priority support. This includes Associate in Nursing onboarding advisor, also as prioritized phone calls. With instant connections to the foremost senior and highly-trained support employees, this provides the best level of quality support for your store.
BigCommerce Review – Customer Support
If BigCommerce does you issue higher than the remainder, it’s online client service. be happy to travel to the client support page and see what I’m talking regarding. this kind of support involves online forums, tutorials, videos, and a knowledge domain. that is nice for those that need to complete their own analysis.
When you sign in with BigCommerce you receive facilitate through the phone, live chat, email, and also the forum. However, readers have mentioned that the phone and live chat is not that useful. generally, you bog down on the phone for an extended time and at different times it feels like the representatives are not trained properly.
With all that same, the community is a lot of powerful than most different eCommerce platforms, and a favorite is that the BigCommerce University, a series of fun and informative videos for creating your website work to herald more cash.
BigCommerce Reviews: Conclusion
Overall, BigCommerce works for around associate degree one WHO doesn’t wish an Enterprise Level System. That’s to not say that the BigCommerce enterprise setup isn’t worthwhile, however, I believe there square measure stronger choices out there. I am hesitant to advocate BigCommerce to a bigger company, as a result of you'll be able to get the tools you wish with Shopify or maybe Magento. As a startup, Volusion may be a powerful discount to pass up.
BigCommerce works nicely for little firms, however, create your call supported what quantity you propose on scaling up within the future. as a result of you would possibly find yourself paying scores of fees if you pass up an exact variety of sales.
If you crave a lot of options right off the bat, provide their fifteen days free trial a go.